Best Bots for Twitch & Streaming Platforms The chatbot will immediately recognize the corresponding event and the message you set will appear in the chat. Here you have a great overview of all users who are currently participating in the livestream and have ever watched. You can also see how long they've been watching, what [...]

What is Automated Customer Service? A Quick Guide Asia These are just two examples of how automation can provide instant responses to customer queries. When implemented well, automated customer service allows businesses to help more customers at scale without drastically growing headcount. The speed and cost and time savings can be game-changers for your business… [...]

Build Custom Twitch Bots & Overlays To add a chat bot to your Twitch channel, you'll first need to choose the right bot for your needs. Popular options include Streamlabs Chatbot, Moobot, and PhantomBot. Once you've made a decision, you can typically integrate the bot by following the instructions provided on the bot's official website. [...]

Using AI Chatbots for B2B Service: A Guide for SaaS When it comes to SaaS tools, user onboarding plays a crucial role in ensuring customer success and satisfaction. The initial experience a user has with a SaaS product can significantly impact their decision to continue using it. I am super excited to announce the launch [...]

Customer Service Automation: Pros, Cons, & How To Set It Up If you follow these simple steps, you can get started with service automation in any organisation. I hope you agree that the basic premises of service automation are not so difficult. However, to really do this consistent and well will require a great deal of [...]

Top 10 Use Cases & Examples of RPA in Banking Industry 2022 RPA in banking is mostly concerned with the use of automated software to build an AI workforce and virtual assistants to maximize efficiency and reducing operational costs. RPA in the banking industry is quickly evolving since it serves as a useful tool to [...]

Banking Automation Software for Non-Core Processes Here are some of the key factors that banks need to keep in mind when implementing RPA. Process automation becomes a lifesaver in an environment where errors can have significant consequences. BPM systems are designed to perform tasks with pinpoint accuracy, minimizing human error. This ensures greater accuracy in [...]

How to Leverage Generative AI in Chatbots for SaaS Customer Success This information enables the chatbot to offer more relevant and personalized assistance to each customer, thereby enhancing the customer experience. This ensures the right message reaches the right customer, thereby enhancing overall engagement. Discovering AI chatbots as incredible sales and marketing tools for business [...]